About the Project
This customer was a very high user of electricity before going solar with Nickels Energy Solutions in the summer of 2018. They also needed electric service work completed, which we were able to include in the work scope for the solar project. Now, the homeowner will pay a fraction of their historic electric bills. In order to earn this homeowner’s business, we had to compete against many other solar installers in the Central NY region. We earned their trust with our honesty and our educational approach to the sales process. We were happy to provide the homeowners with many revisions of the Project Design, which allowed them to understand which solar panel and which system size would be best for their household.
Our customer was kind enough to leave us a 5-star review, check out what they had to say: “NES proved itself as an excellent partner for our home. Steve, who led the sales as well as the installation, is a smart young man with passion and excellent work ethic. He was clear about the benefits and potential watch outs from the very beginning. He guided us throughout the process and provided great insights that helped us make our decision. Their prices were comparable to other vendors, but it was the meticulous nature of Steve’s approach that really impressed us. He was our contact throughout and didn’t disappear after making the sale, in fact, he did a lot of the installation himself. His credibility as an engineer as well as his non-sales driven attitude helped make our final decision to go with NES. We were also impressed by the approach used by NES. They provide a great binder at the end of the process that essentially puts all your paperwork in one place and helps with the tax returns process making it super easy and transparent to see exactly how the process played out. We would absolutely recommend NES to anyone looking to go solar!”